This is draft of a letter my boss is sent to the Second Wind New Orleans group when they asked him to send them something about the state of his business and his perceptions of the quarter.
I think it’s pretty poignant.
On 8/7/06, Mike Anderson wrote:
Yes, we are desperately hanging on… Running only about 20% of pre-thing. We believe and everyone we speak with believes that we have a service business absolutely vital to the quarter and surrounding area. We have lost use of our bank account and credit cards because we couldn’t keep up. Our credit is destroyed. Our landlord has reduced our lease payment by 28% for June, July, august, and September, but we can’t even make that. I have to call him tomorrow to tell him we still don’t have our august rent. We haven’t been able to pay payroll since march. We’ve not been able to pay our [much larger] electric bills [Entergy] since we reopened. We now owe them almost $4,000. Our smaller staff feels that with what we do – bringing crucial technology services, parts and training to the residents and visitors of the quarter – it would be criminal if we were forced to close. Our friends, neighbors, and visitors are begging us daily not to close.
We first opened in January 2004 and paid the bills from the first day. For the first time in the French Quarter one could buy a keyboard or a mouse without having to drive to Metairie, or ordering online – if they could even get online. We help people connect with the world every single day, from all over the world.
I re-opened on October 3rd, when the stench in the quarter was at it’s worst and so very few places were open, and gave free internet access and telephone service to anyone who needed it for weeks until the landlord insisted on being paid rent. Dozens located loved-ones and pets all over the country using our services during that time. It was enough to make you weep. A state trooper from New Jersey broke down crying as he sent an email to his wife describing what he’d seen – the diplomas and marriage certificates floating in muck, prom dresses, toys, everything one can imagine, including lives… All destroyed.
I lost my own home. not due to flood, but because the landlord hired a group of non-local laborers to go in and get the reeking freezer and fish tanks out of there. They stole whatever they wanted, which was just about everything. I think they left me with 3 t-shirts and some dishes. I slept on the floor of the store with my three cats [who I had evacuated to Texas with me] until Christmas eve, when a customer turned friend whose family would not let his 80 year-old self return to new Orleans, opened his condominium to me.
I operated the shop by myself until late November. While ‘living’ in the store, on November 16th, I had a stroke while I slept. Customers got to me and got me to medical help. Thank god for their care and for the tents of the ‘spirit of charity hospital’ [at the convention center at the time], and for Touro infirmary. Mostly recovered now, but with effects [and medical
bills] I’m told I’ll suffer the rest of my life. I need carotid artery surgery if I want to live. No chance of affording insurance. No help available from any level of government, the medical business offices tell me as they call wanting payment. My prescriptions run about $1,200 a month. I can only afford to get those filled that medical people tell me I must take to stay alive. 3 out of 22 I believe. Local medical people have helped to get two of those donated by the pharmaceutical companies because they are vital to live.
On our block [the 800 block of Chartres, between st Anne and Dumaine], ‘le Madeline’s’ has never reopened and just recently vacated – a huge-huge setback for the quarter. Same with ‘three dog bakery’ on royal street. The ‘librairie bookshop’ is barely staying alive, as is the now mostly closed ‘violet’s’ and it’s 2 sister stores on the square. It’s been published that they’re surviving off their credit cards and hope to hang on until things improve [does anyone have any idea when that will be?]. Harry Anderson’s [of TV’s ‘night court’ fame] ‘sideshow’ tried to make it and couldn’t. they’ve now sold the building, which was also their home. Harry has also been forced to close ‘Oswald’s’ the speakeasy and his comedy club which was at esplanade and Decatur. He’s lost his money and more importantly, his dream. He loved new Orleans. He and his wife, Elizabeth, are leaving for Asheville, north Carolina at the end of September. He’s also vacated the space he rented for his magic shop in the old ‘wing lee laundry’ at 830 Chartres.
Continuing on, ‘in theory’ a men’s clothing shop next to the wing lee never reopened and has had to vacate. ‘the padded cell’ has been trying for months to open in that space and cannot, due to lack of funds and resources. The ‘idea factory’ gave up and has closed until September 1st. I’ll be stunned if he reopens based on our discussions and the decline we’re all experiencing. ‘bel et bon’, on the other side of us is never open. We are the only shop open in the two blocks on our side of the street.
The uniform store that was fully-stocked and poised to open on the weekend of the thing, never did open and the space sits vacant at Madison and Chartres.
French Quarter Realty tells me they are only doing about 20% of pre-thing sales. Seems 20% has taken the place of what was 35% when all the first-responders were here to help. Neither number allows any of us ‘mom and pop’s’ to survive.
‘Arthur’s’, once on royal and Dumaine did well immediately after reopening, moved to canal place, and failed within 60 days. ‘the Bienville shop’ on the other side of the square did all of $1,500 in sales from reopening through January 1st. They are now closed. The coffee shop just down from him never reopened and vacated.
The pontalba café on the square, once with scores of tables filled all day, never has more than a few tables to serve now. Same with peré Antoine’s at royal and st Anne. The ‘alpine’ never has anyone in there anymore. ‘Chartres house’ too, is always empty. The fancy restaurants I hear are doing well. Anything less than ‘big name’ or fancy, are barely surviving, if they are open at all.
When I was able I’d walk from block to block in the quarter to see how business was surviving. Immediately following jazz fest, 48[!] businesses closed their doors forever. I expect many more will be forced to close before September 1st arrives. There are no lines at banks. You can get right to a teller.
We have lost our central a/c [$3,500], 5 printers and 6 computer systems since reopening due to power fluctuations, which are not covered by insurance. We can’t afford toner for our copier and haven’t been able to sell copies to our customers for months. We can’t replace inventory.
What we do here at our shop is my own dream and that of those wonderful saints who work with me; to bring today’s technology to our French quarter neighbors and visitors. I will do everything in my power to continue, but we cannot survive on less than $50 a day in sales. We know that comp-usa could come in, stuff the place with parts and inventory and do far more than we, but they couldn’t love their customers or provide the caring service that we do.
We want to start giving much needed, much in demand classes – that would bring in much needed revenue. We need about $3,000 in equipment and material to start. We don’t have it and don’t know where we could get it.
We believe in the French Quarter. We are dedicated to what we do. It’s all about heart. We have it and we believe our existence this long throughout what we’ve all been through has proven it. We won’t pull the plug, but very soon BellSouth will turn off our phones, Entergy will turn off our lights, or some other creditor or the landlord will pull it for us. we need help. We need it now. Please…
Thank you for sharing with the Governor.