I just sat on hold for almost 20 minutes to ask a few questions about my insurance policy. After waiting said 20 minutes our other line rang a few times. I put the insurance agency on hold for 8 seconds while I told line 2 they had the wrong number. I click back to hear “Sarah” say “Hellooooo?” and then the sound of her hanging up the phone. She left me on hold for a half hour, then hangs up after 8 seconds. Bitch. Bitch. Bitch.

Ok, I feel better. Thank you, please drive to the second window. :)